Close an Unresponsive Program

Occasionally, a program may throw the digital equivalent of a
temper tantrum and refuse to close.When that happens, you
can force it to shut down by using the Task Manager, as follows:…

1. Simultaneously press the Ctrl, Alt, and Delete keys
on your keyboard, which opens the Windows Task
Manager. (However, if your version of Windows is
configured differently, then pressing these keys might
open a Windows Security box. In that case, simply
click the Task Manager button.)

2. Click the Applications tab.

3. Click the name of the unresponsive program.

4. At the bottom of the Task Manager, click the End
Task button.

5. If the troubled program doesn’t close immediately,
a message alerts you that the program is not
responding. Click the End Now button.

6. If the program still does not respond, or if Windows
feels sluggish, then shut down your computer and
restart it